Get In Touch

Speak With Our Specialists

Our expert team is available 24/7 to answer your questions and guide you through every step.

Send Us a Message

We typically respond within 1–2 hours during business hours.

Full Name Email Address Service EnquiryMessage

Message sent! We’ll get back to you within 1–2 hours.

Contact Details

Reach us through any of the channels below.

Phone

+447453529554
Mon–Sun, 8am–10pm

Email

support@fastdrivinglicence.uk
Response within 1–2 hours

Head Office

71-75 Shelton St
London, WC2H 9JQ

+447498667944
Chat with a specialist now

Getting in touch is straightforward, and it helps to know what to expect before you reach out with a Contact query.

For most application questions, email is the fastest route — support@fastdrivinglicence.uk gets a response within 1-2 hours during business hours, and including your application reference number (from your confirmation email) means we can pull up your case immediately rather than asking you for details we already have. WhatsApp works the same way for anyone who prefers messaging over email, and phone support covers anything you’d rather talk through directly.

If your query relates to a specific service — a provisional licence application, a lost or renewal case, an HGV upgrade, or anything else — flagging that in your message means it goes straight to someone who handles that service regularly, rather than needing to be redirected after the fact.

For anything that isn’t application-specific — a general question before you apply, feedback on the service, or a complaint — the same contact channels apply; complaints specifically follow the process set out in our Complaints Policy, with a written acknowledgement within 2 working days.

If you’d rather not wait for a reply and want to check progress on an existing application instead, our Track Status page gives you a live view using just your reference number and email, without needing to contact anyone directly.

We’re a UK-based team, and our phone and WhatsApp lines run extended hours (8am-10pm, seven days a week) specifically because DVLA-related questions don’t always come up during a standard 9-to-5, particularly if you’re checking documents in the evening before submitting the next day.

Postal correspondence is also available for anyone who prefers it, though given how time-sensitive most licence applications are, email, phone or WhatsApp will almost always get you a faster answer than writing in.

Whichever channel you choose, having your application reference number to hand before you reach out means we can look at your actual case immediately, rather than needing to ask you several questions just to locate it first.

However you reach us, every message gets a genuine reply from someone familiar with UK driving licence applications, not an automated response — we treat every enquiry as a real question deserving a proper answer.

We’re always happy to clarify anything about pricing, timelines, or what a specific service covers before you commit to applying, so there are no surprises once you’ve started.

Real people answer these channels during business hours, and messages sent outside those hours are picked up first thing the next morning.